aq222 Responsible Gaming — Your safety is our priority
Enjoy entertainment within your limits. aq222 believes that building healthy gaming habits is every player's right — on this page you will find all the information and support you need.
Let gaming be a source of entertainment, not a problem
aq222 is committed to ensuring a safe, transparent, and enjoyable experience for players in Bangladesh. Online gaming is a legitimate form of entertainment — but it stays healthy only when enjoyed within limits. We believe that knowledge of responsible gaming and the right tools can give a player the best possible experience.
Gaming should never be seen as a source of income or a solution to financial problems. Before each session, ask yourself — are you playing for entertainment, or are you escaping from stress or anxiety? An honest answer is what will keep you on track.
At aq222 we have put a number of effective tools in place to protect every player — setting deposit limits, controlling session time, taking breaks, and the option for full self-exclusion when needed. Using these tools is not a sign of weakness — it is a conscious decision.
Age Restriction
For players aged 21 and above only
To open an account and play at aq222, you must be 21 years of age or older. Minors are not permitted to create or use an account.
Parents should use parental control software on children's devices to prevent minors from accessing gaming sites.
Ways to stay in control
aq222 provides these tools so you can play mindfully.
Set Deposit Limits
Set a limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately. A waiting period applies before any limit can be increased.
Session Time Control
You can set your own time limit for how long you play in one sitting. When the time is up, the session ends automatically, which helps reduce the tendency to play too long.
Reality Reminders
At regular intervals aq222 sends you a message so you are aware of how long you have been playing. This helps you stay mindful and take breaks.
Time-Out
Feel like you need a short break? Temporarily lock yourself out of your account for anywhere from 1 day to 6 weeks. During this period the account is locked and no deposits or bets can be placed.
Self-Exclusion
If gaming has become a problem, choose long-term self-exclusion. You can close your account for 6 months or permanently. During this period no promotional messages will be sent to you either.
Review Gaming History
View your transaction and gaming history at any time. Understand your spending patterns and decide how comfortable you are with them. Awareness is the first step.
Signs of problematic gaming
If you notice any of the following signs in yourself, seeking help is the wise thing to do. It is not a matter of shame — it is a sign of awareness.
Assess yourself
Ask yourself these questions. Honest answers will help you make the right decisions.
Five principles of responsible gaming
Budget first, play second
Decide before you play how much you are willing to spend for the day. Deposit only that amount, and when it is gone, stop — whether you are winning or losing.
Avoid the trap of chasing losses
Do not try to win back money you have lost by placing bigger bets. This tendency is the biggest sign of problematic gaming.
Take regular breaks
Take at least a 15-minute break every hour. Get up and walk, have some water, talk to someone you care about. Breaks help you keep your judgment intact.
Do not play when intoxicated or anxious
Avoid gaming when you are emotionally unsettled or under stress. Decisions made in a clear state of mind are always better.
Let a loved one know
Let someone in your family know about your gaming habits. Being open keeps you accountable and makes it easier to get help if you need it.
Do not make gaming your only entertainment
Sports, reading, time with family and friends — there is a lot of entertainment in life. Keep gaming as one part of that list, not all of it.
Need help? We are always here for you
aq222's support team is available 7 days a week, 24 hours a day in both Bengali and English.
For any concerns or issues related to gaming, reach out via live chat or email.
Asking for help with confidence is your right — we do not judge, we help.
Enjoy the entertainment — responsibly
Enjoy cricket, slots, or casino games within your limits.
Visit the FAQ page for any questions.